We have been notified of a new phone “spoofing” scam in which the caller ID indicates the call is coming from the Clinic and, when the call is answered, the caller identifies themselves as a Clinic employee and attempts to secure your personal information. We have only heard of one call like this, but we want everyone to be aware that these types of calls are a scam and are not being made by the Boca Grande Health Clinic.
If you are unsure as to why you would receive a call from the Clinic, hang up and call the Clinic’s main line, (941) 964-2276, and ask to speak with someone about any supposed request for information.
The Federal Communications Commission offers the following general tips to avoid being fooled:
- Don’t answer calls from unknown numbers.
- You may not be able to tell right away if an incoming call is spoofed. Be careful about responding to ANY request for personal identifying information.
- If you answer and it’s not who you expected, don’t hang on, hang up.
- If a caller asks you to hit a button to stop getting calls, just hang up.
- Never assume an unexpected call is legitimate. Hang up and call back using a number you can verify on a bill, a statement or an official website.
- Be suspicious. Con artists can be very convincing: They may ask innocuous questions, or sound threatening, or sometimes seem too good to be true.
- Don’t give out personal information – account numbers, Social Security numbers or passwords – or answer security questions like your mother’s maiden name or favorite movie.
- Use extreme caution if you are being pressured for immediate information or payment.
- Ask your phone company about call blocking tools for landlines or apps for mobile devices.
Report spoofing scams to law enforcement, the FCC and the FTC.